Complaint Procedures » General Complaints

General Complaints

The Hermosa Beach City School District is dedicated to providing the highest quality educational programs and learning environments for all students. We continuously review our policies, programs, and operational decisions as a means to improve and better serve our community.


To address concerns effectively, we encourage resolving issues informally and at the closest level to the situation. For complaints involving the review or modification of a student's written record or grades, please refer to the procedures outlined in Education Code Sections 49070 and 49071.


While we strive to maintain confidentiality, we cannot guarantee it. We will make every effort to respect the wishes of the complainant while balancing the rights of all parties involved. Importantly, the District upholds a strict policy against harassment or retaliation. No student, parent/guardian, or community member should face negative consequences for filing a complaint.